Case Study - Information Technology Business

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Migration to Zimbra Email Solutions

Industry: Information Technology

The Client: The client is an integrated information technology and business process outsourcing company offering high-quality and cost-effective customer management and business process solutions. The client has marked its territory as one of the leading global technology, analytics, and custom solutions company, committed to optimizing value for clients and their businesses. Founded in the year 2000, the objective of the company was to develop intelligence, share best practices, and tailor customized solutions for business problems for the various entities. Operating globally for more than 40 years, the company claims to be the largest steel manufacturer of India with an employee base over 75000 people with an annual revenue of over 20 billion USD, having seven steel plants in India and three mills in the US. The undertakings of the holding company include travel, network infrastructure, electronic switchgear, power generation, and various consulting firms.

Business Need

The client being in a BPO industry, email is the backbone of their communication. They needed a solution which can work in complete sync with their internal users (LAN based users) and external users (Internet Users).

Challenges

The client had a big challenge in front of them to get a robust email infrastructure with managed support which can meet their business needs and SLA.

Solution

  • At this point in time i2k2 came into the picture and after analyzing their requirement, suggested Zimbra enterprise email solution. The i2k2 continuously managed their mail server infrastructure and provided them unlimited access to our support team, so that they can work in the worry-free work environment.
  • The i2k2 Networks project team assisted the client to migrate their old data and deployed Zimbra Collaboration suite without any downtime. The solution required by the client was a bit complex as they have users in two different environments. They have one set of users who work on LAN and other sets of users work via the internet.
  • In early adoption phase, their professional visited us multiple times to trained users. For a few uses, they have organized one to one session. As result, we did not face any change resistance from users.

Why i2k2

The i2k2 Networks offer dedicated servers for large enterprises and high traffic websites, i2k2 have a dedicated team of professionals for Public and Hybrid Cloud Solutions. The i2k2 solutions give the customer complete control with unmatched customization, installation, configuration, flexibility, scalability, and 24x7x365 comprehensive support. The customer does leverage our expertise and solutions to get the ultimate hosting experience for their website and clients.

Client’s Testimony
“The team of i2k2 experts was highly proactive in the project deployment phase. They kept each and every factor in mind and planned in such a way that our work was unaffected”.
About i2k2 Networks

i2k2 Networks is the no.1 dedicated web hosting company in India and a trusted name in the IT cloud hosting services industry that offers a full gamut of cutting edge enterprise solutions which drive business in today’s Internet-powered world. Our folio includes Dedicated Servers, Cloud Hosting- Public, Private and Hybrid, Data Center Services, Business Email Solutions, Managed IT Services, Backup, and DR Solutions, DevOps Services, Cloud Enablement, Enterprise Hardware solutions, and various other integrated services. A team of dedicated and professionally driven IT experts conversant with diverse client requirements are available 24x7x365 to provide extended support. With superior technologies to host, design and develop high-quality websites and applications, we ensure to deliver unmatched value to our clients.