Case Study - Consumer Electronics Business

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Migration to i2k2 Dedicated Server

Industry: Consumer Electronics

The Client: The Company is one of the leading multinational Indian mobile phone company in the mobile handset industry today. Founded in India, the company have overseas operations in Thailand, Mexico, Indonesia, Russia, and the Middle East. With integrity, reliability, and adaptability as core ideology, the company claims to be only Indian mobile handset brand having an in-house R&D and product testing set-up in India and China both with over 700 people involved in product design. They have been awarded by silicon India as the most trusted smartphone proprietary in product quality and after-sales service amongst all Indian brands. It has demonstrated a rapid and robust expansion since its inception, with sustained profitability and high sales growth since the very first year of operations. The unbeatable services and product quality will lead the organization on the path of an ambitious journey to become India’s first consumer brand that empowers people around the world with its innovative products.

Business Need

The client has their e-commerce portal at some other vendor. But due to the high level of visitors traffic site was quite slow and sometimes it used to go down due to very high resource utilization. They wanted the permanent solution where they can run their portal in an efficient way. The i2k2 network offered them a managed service for their portal. The client’s product team was very worried about the regular issue of their e-commerce portal. They were pretty hesitant about the data migration and make the site live without any issue.

Challenges

The client’s e-commerce team was tired of struggling with their website going down every now and then. The client could recall their sleepless night during peak hours. The i2k2 helped them to migrate all the data and application without any interruption and downtime and made their server lives within 48 hours.

Solution

  • The client said “On the day of migration i2k2 hosting team, database team and service delivery manager was always available on call till site went life” said the client. “i2k2 Networks team worked in fine tune from the requirement to service delivery. Their 24×7×365 support always been proactive to solve the problem in real time. Hosting team told us every process in advance and their database team tuned the database to improve the performance. Testing team has done all the testing regarding resource utilization apps performance in a different situation.”
  • The client said “We had many questions in mind at the time of migration and making server live. It’s an amazing experience to interact with the i2k2 support team who always taken our call and described clearly each and every process in detail. “The i2k2 expert team was available for continuous 2 hours over the phone while migration and updated us with every single detail.”

Business Benefits

  • “i2k2 helped us build a scalable architecture so that we are able to provide a really good experience to our users,” The client stated. “With i2k2’s assistance, we ended up building an infrastructure that grows as our business grows.”
  • The client’s development team says, our e-commerce portal management was very complex due to its infrastructure. But i2k2 team had gone through the apps and taking all the parts in their consideration migrated and deployed the application without any complexity.

Why i2k2

The i2k2 Network offers dedicated servers for large enterprises and high traffic websites, i2k2 have a dedicated team of professionals for Public and Hybrid Cloud Solutions. The i2k2 solution gives the customer complete control with unmatched customization, installation, configuration, flexibility, scalability, and 24x7x365 comprehensive support. The customer does leverage our expertise and solutions to get the ultimate hosting experience for their website and clients.

Client’s Testimony
The client said “Earlier it was the very cumbersome process to work on unmanaged service. We can memorize our sleepless night and level of effort to make the application up when traffic was very high”.
“i2k2 helped us build a scalable architecture so that we are able to provide a really good experience to our users,” The client stated. “With i2k2’s assistance, we ended up building an infrastructure that grows as our business grows.”
“Initially, we were in touch with many vendors but they did not agree to migrate, test, manage and deploy our site. It was i2k2 who did all the work before time and made us live without any downtime.”
About i2k2 Networks

i2k2 Networks is the No.1 Dedicated Web Hosting Company in India and a trusted name in the IT cloud hosting services industry that offers a full gamut of cutting edge enterprise solutions which drive business in today’s Internet-powered world. Our folio includes Dedicated Servers, Cloud Hosting- Public, Private and Hybrid, Data Center Services, Business Email Solutions, Managed IT Services, Backup, and DR Solutions, DevOps Services, Cloud Enablement, Enterprise Hardware solutions, and various other integrated services. A team of dedicated and professionally driven IT experts conversant with diverse client requirements are available 24x7x365 to provide extended support. With superior technologies to host, design and develop high-quality websites and applications, we ensure to deliver unmatched value to our clients.