Shipping and Delivery Policy
1. Service Provisioning
At i2k2 Networks Pvt Ltd, we understand the importance of getting your hosting services up and running as quickly as possible. Here’s how we handle the provisioning and delivery of our hosting services:
- Order Confirmation: Once you place an order for our hosting services and the payment is processed successfully, you will receive an email confirmation with all the necessary details related to your purchase.
- Account Setup: Our team will begin the setup process immediately upon confirmation of your order. Depending on the specific hosting plan you’ve chosen, your hosting account will be provisioned.
- Access Information: You will receive an email containing your hosting account login details, including usernames, passwords, and any other necessary access information.
2. Service Activation
- Domain Registration: If you’ve registered a domain name through us, it may take up to 24 hours/days for the domain to propagate across the internet. During this time, your website may not be accessible via its domain name, but you can still access it using the temporary URL provided.
- Website Migration: If you are transferring an existing website to our hosting platform, our technical team will assist with the migration process. The time required for migration may vary depending on the complexity of your website.
3. Technical Support
- 24/7 Support: Our technical support team is available 24/7 to assist you with any questions or issues you may encounter during the setup and usage of our hosting services.