Case Study - MMTC Manage Services

MMTC needed to modernize and operate its cloud infrastructure to ensure business continuity, security, and operational excellence while meeting public-sector governance and compliance expectations.

The key objective was to engage a Managed Service Provider capable of delivering 24×7 operations, security monitoring, cost governance, and disaster recovery readiness across a multi-region AWS environment.

Key Challenges

• Ensuring high availability and resilience for mission-critical workloads
• Maintaining strong security controls and audit readiness
• Managing multi-region architecture with defined DR strategy
• Achieving continuous monitoring and incident response
• Implementing cost governance and optimization
• Preventing operational risks during peak business periods
• Standardizing cloud operations and change management

i2k2 Networks delivered end-to-end AWS Managed Services, taking full operational ownership of MMTC’s AWS environment.

The solution included:

• Multi-region AWS architecture with Mumbai (Primary) and Hyderabad (DR)
• Secure VPC design with public and private subnet isolation
• Application Load Balancer and Auto Scaling Groups
• Private database layer using Amazon RDS
• Centralized monitoring, logging, and security services
• Governance-driven operations and cost management

Solution Highlights

Security & Compliance

• IAM role-based access with least privilege
• Secure administrative access via VPN/Bastion only
• AWS GuardDuty for threat detection
• AWS Security Hub for centralized security posture
• Encryption at rest using AWS KMS
• Continuous access and configuration reviews

Scalability & High Availability

• Auto Scaling Groups for application servers
• Application Load Balancer for traffic distribution
• Multi-AZ deployment in primary region
• Secondary region ready for disaster recovery
• Controlled scaling during peak demand

Notification & Operational Efficiency

• Real-time alerts using Amazon CloudWatch
• Severity-based escalation and response
• Defined Incident and Problem Management processes
• Automated notifications to operations teams
• Proactive preventive maintenance

Security and Monitoring

i2k2 Networks provides 24×7×365 monitoring and security operations, including:

• Infrastructure and application metrics via CloudWatch
• API activity logging using AWS CloudTrail
• VPC Flow Logs for network visibility
• Continuous log analysis for troubleshooting
• SLA-driven incident response and escalation

Security findings are reviewed, prioritized, and remediated as part of managed services.

The AWS Managed Services engagement delivered measurable benefits:

• Improved uptime and service stability

• Enhanced security posture and audit readiness

• Reduced operational risk through proactive monitoring

• Predictable and optimized AWS costs

• Faster incident detection and resolution

• Operational maturity aligned with AWS best practices

• Business continuity assurance through DR preparedness

By partnering with i2k2 Networks as its AWS Managed Service Provider, MMTC achieved a secure, scalable, and resilient cloud operating model.
i2k2’s continuous monitoring, governance-driven operations, security controls, and cost optimization enabled MMTC to focus on its core business while ensuring cloud reliability and compliance.