I2K2 is a Communications as a Service (CaaS) provider that has created a new way for businesses to buy, manage, and secure the technologies that they use to communicate. Our unique approach represents an unequaled option in the market for companies to turn their vital communications technologies into a competitive advantage. With a broad range of expertise in the areas of Managed Telephony, Hosted Applications, Managed Networks, and Security & Compliance, I2k2 can partner with businesses of all sizes to provide a complete outsourced solution or an augmentation of a current infrastructure.
By integrating these four key technology practices, I2k2 delivers three key benefits to businesses:
- Through our feature rich service offerings we are enabling today's' workforce to realize increased productivity. Since our services are delivered from geographically diverse Technology Centers and managed 24x7 by our team of professionals, we provide businesses with security and stability that cannot be matched with onsite equipment and staff. Because of our service delivery methodology that combines multiple offerings into a single, managed solution, we are able to provide companies with simplification of their communication tools which results in a lower Total Cost of Ownership.
- Through substantial investment with key technology partners like Cisco, Broadsoft, Acme Packet, IBM, I2k2 has constructed a world class service delivery architecture to create a one of a kind value proposition to the market. Platforms and Support Systems built from the ground up specializing in providing world class call center Phone solutions in India and Surrounding countries.
- I2k2's disciplined, consultative approach is geared towards discovering the goals and challenges of a business. Based on information obtained through that process, we will work with you to produce a Solution Summary for the purpose of establishing a Technology Roadmap to define your communications strategy.
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